WhistleOut collects information about our site visitors collectively, including which sections of the Site and which products on the Site are most frequently visited, how often and for how long.
This data is always used as aggregated, non-personal information.
WhistleOut utilises this information to improve and enhance our services by monitoring the areas on the Site which are most popular to you and by showing lists of popular products to other users.
This aggregated, non-personal information may be shared with WhistleOut's partners to provide them with an overview of how WhistleOut visitors use the site. This is done for the purposes of providing you with the best online comparison services.
WhistleOut's web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Cookies are small text files that store data in separate files within your computer's Internet browser (typically in a Cookies folder).
Cookies are accessed and recorded by the web sites you visit, and by the companies that show advertisements on web sites, so they can recognize the same browser. Cookies help us to:
Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire. Persistent cookies can be used to identify online sales which occur after you've visited this website. You can choose to block or delete cookies through your browser settings. If you decide to block or delete our cookies, you will not be able to benefit from the full range of our Services and this may affect the performance of our website on your system.
In order to better understand our users, WhistleOut's partners utilise third party measurement companies such as Nielsen // NetRatings, and Google Analytics to assess Website traffic.
A tracking code is used to collect the information on the usage of the WhistleOut including (but not limited to) the following:
(a) the number of page views (or page impressions)
(b) the number of unique visitors
(c) how long these unique visitors (on average) spend
(d) common entry and exit points
This is also aggregate, non-personal information and is collated and provided to WhistleOut to assist in analysing the usage of the Site. This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet websites.
WhistleOut collects information with the aim of providing you with the best quality and ease of service when visiting this Site. We use the information you provide to us to evaluate and improve our services. We may develop and use, in our sole discretion, consumer research which may be based on your use of our services. If you indicate your agreement to be contacted for this purpose, we may also use your personal information to contact you from time to time with information about goods or services which we think may be of interest to you. If we run competitions and ask you to provide us with personal information when entering such competitions, we may also use your personal information to administer such competitions and to notify prize winners.
We will ask you when we need information which personally identifies you. We will not collect such information unless you provide it voluntarily.
WhistleOut takes all reasonable steps to ensure the security of our systems on which your personal information may be stored including the use of secure servers that are protected in controlled facilities. Our employees and contractors with potential access to personal information are required to respect the confidentiality of personal information held by WhistleOut.
Unfortunately, there are always risks involved in storing information by electronic means and WhistleOut will not be responsible for any unauthorised access to or use of your personal information.
Making an online application or purchase by using a link from the Site, or by using a phone number listed on the Site, is free and optional.
All information required by the seller of the product is collected from you by the seller using application forms on their site or on the phone call (as relevant) and not by WhistleOut.
The use of any information you provide to such third parties is not within the control of WhistleOut and WhistleOut cannot accept responsibility for the acts or omissions of such third parties.
Subject to some exceptions, you have the right to request access to any personal information relating to you that held by WhistleOut in accordance with applicable laws. Ordinarily, a copy of the personal information held by WhistleOut electronically or in files can be provided for nominal postage and handling fees.
(a) wish to access the personal information relating to you that is held by WhistleOut; or
(b) wish to update personal information relating to you that is held by WhistleOut because you believe that information is incorrect or out of date; or
(c) no longer wish to have personal information relating to you held by WhistleOut,
you will need to make a written request by email to [email protected] with sufficient details for WhistleOut to identify you, and to contact you in the event that WhistleOut requires further confirmation of your identity.
By requesting that WhistleOut cease holding personal information relating to you, you acknowledge and agree that WhistleOut will cease the provision of all services to you requiring such information. WhistleOut will then take all reasonable steps to ensure that the personal information relating to you is destroyed or de-identified by secure means.
What to do if You Have a Problem or Question
If you have any questions, complaints or requests relating to online privacy issues on this Site, please email WhistleOut at [email protected].
For additional information with regard to online privacy issues, you can visit the Australian Federal Privacy Commissioner's site at www.privacy.gov.au.